Question #4
Head of Toll Collection, Customer Assistance and Service Stations Dept.

Why don’t you introduce a system where motorists pay a token amount annually, like the vignette?

In Italy, unlike other countries, we have a payment scheme which allows us to cover management and running costs and invest in new infrastructures.
More than 2 billions Euros have been invested in the construction of the Third Lane, an amount which has been covered almost entirely by the income from tolls. To meet the rest, Autovie Venete has a credit line with the European Investment Bank, which realised the strategic benefit of supporting greater accessibility to the Mediterranean Corridor which links Eastern and Western Europe.

Question #1
Why are there no electric vehicle charging stations in the service areas?
Question #2
Why is so little traffic information available in real time along the motorway?
Question #3
Are heavy vehicles subject to the same tolls as cars?
Question #5
Why do people dump their rubbish at rest areas?
Question #6
Why don’t you ever see men at work?
Question #7
Why is the work taking so long?
Question #8
What do you do to safeguard the countryside from pollution?
Question #9
With traffic so congested, how do the emergency services get to the scene of an accident where men are working and there is no hard shoulder?
Question #10
Why are motorways always closed on Saturday nights for work?
Question #11
What happens if you don’t pay the motorway tolls? Do foreigners have to pay fines too?
Question #12
How can you find out if there are tailbacks or roadworks?
Question #13
Instead of installing more speed cameras, wouldn’t it have been a better idea to increase the number of patrols?
Question #14
How many CCTVs are there to control traffic?
Question #15
Does the money from the tolls go towards maintenance?
Question #16
If my car breaks down, what should I do?
Question #17
Why are the service stations in such a terrible state, especially the toilets?
Question #18
Why are so few foreign heavy vehicles stopped and checked?
Question #19
Why do I still have to pay motorway tolls when there are tailbacks and congestion due to the roadworks?
Question #20
Why are there always long queues of lorries when there are roadworks?